Jonuzi Towing is 100% consent-only. Every tow we perform has authorization from the driver, the owner, the insurance carrier, or a verified fleet manager. We never hook a vehicle without permission. We never partner with property managers to remove cars. We never do non-consent work for police. Period.
Call (347) 437-0185There are two categories of tow truck operators in New York City: consent-only and non-consent. The distinction isn't just legal — it defines everything about how the business operates, who it serves, and whether you can trust the person behind the wheel.
Every month in NYC, thousands of drivers pay inflated fees to retrieve vehicles that were towed without their consent. The pattern is predictable: a driver parks in what seems like a legitimate spot, walks away for ten minutes, comes back to an empty space. A sign they didn't see (or that was posted after they parked) now says “tow-away zone.” The vehicle is at a private tow lot charging $200+ per day in storage. The release fee is another $150. The hook-up fee is $85. Total to get the car back: $400–$600.
This isn't a rare bug in the system — it's the whole business model of non-consent operators. They pay property managers a kickback for call rights. They hook cars fast, haul them to distant lots, and bet on drivers paying to avoid worse outcomes. The math works because most drivers don't dispute, don't file complaints with NYC DCWP, and don't have leverage in the moment.
We exist as the opposite of that. When you call Jonuzi for a tow, we're incentivized to arrive fast, quote fair, load carefully, and earn your return business and referrals. Our reviews on Google name our drivers by name because they treat customers well — not because they hooked their car at 2 AM and charged $500 to release it.
You're the customer. Your vehicle is your property. Moving it requires your explicit consent. That's not a legal loophole — it's the whole point.
We never hook a vehicle without direct authorization from the driver, owner, insurance carrier, or verified fleet manager.
We don't have agreements with parking lot owners, apartment buildings, or commercial property managers to remove unauthorized vehicles.
We're not on any NYPD tow rotation list for accident scene non-consent removals or parking violation impounds.
Our trucks are marked with the Jonuzi name and our phone number. Our drivers identify themselves. No unmarked aggressive hook operations.
For insurance-dispatched tows, we verify the policy and the driver's identity. For fleet tows, we confirm with the authorized contact.
You can refuse a tow at any point before loading. If you change your mind on-scene, you owe nothing. If the quoted price doesn't work for you, we leave without charge.
New York City regulates towing through the Department of Consumer and Worker Protection (DCWP, formerly DCA) and the Department of Transportation. Private tow companies doing non-consent work must be licensed by DCWP, must post signage on private property, must keep detailed records, and are subject to rate caps on certain services.
If your vehicle was improperly towed from private property:
If your vehicle was towed by NYPD: retrieve it from the appropriate tow pound (Queens: 35-20 58th Street, Woodside NY 11377). Bring your registration, license, proof of insurance, and payment for outstanding fees.
We are not retrieval agents.We can't negotiate releases from NYPD pounds or private tow lots — those are direct processes with those operators. But we can point you to the right complaint channels, and if you need a tow from the pound to your mechanic or home after retrieval, that's a consent tow we're happy to do.
Real dispatcher. Real tow truck. Real authorization. Call the tow company that won't hook your car without asking.
Call (347) 437-0185